Mixeshop Review. Scam Merchant Shenzhen Mei Shi Yi Electronics Co., Ltd …- 1 Star
It’s been a couple months since Gizbeat has reviewed Mixeshop. Now it’s time to get down to the truth of their business, which wasn’t readily apparent at first. After having several dealings with them, it’s now very clear this is absolutely not a business you want to be dealing with. True they have some of the cheapest prices, but this is nowhere near a risk worth taking to save just a couple bucks.
Pre-Ordering – If there’s one thing Mixeshop excels at, it’s this department. They have several sales associates waiting to talk to you.
Order Accuracy – Absolutely abysmal. In 3 out of 3 shipped orders there was some problem with order accuracy. Keep in mind these were simple, small orders. Example – ordering TRRS headphone adapters and they sent 3.5mm to 2.5mm adapters instead. Ordering a black phone with a white case and the order held up for 3 days because they didn’t have the white case like they said they did. Ordering a phone with a flip case and the order held up because no flip case actually existed for that phone yet.
On top of it all, I believe the JiaYu G2 they sent was a copy. With 3 pairs of original JiaYu G2 headphones, the sound was an absolute mess unless pressing the Mic button. This is a widely known problem that occurs when trying to plug TRRS headphones into TRS jacks.
Post-Sale Customer Service – Virtually non-existent. When I told them of the problem with my customers headphones, the reply I got was this from Tina Zhang (paraphrasing) “The most important thing is that the phone call works. I don’t use headphones with my phone.”. If that’s the case, I would of bought a $10 old Nokia. I’m not sure about you, but I spend $150 on a phone and the music and sound should come properly out of the jack. It wasn’t so much that there was a problem, it was that they refused to see it as a problem.
Additionally, on a another phone ordered, one of the capacitive button’s LED lights died. After talking to 3 different agents for the company and sending pictures of the dead LED light, as well as a picture of a similar circuit board to show what piece I needed, I got exactly this – Nothing. No reply at all.
Verdict – Stay away. There are shops that actually care and will do their best to help you out. They’re far and few between, but they exist. Also, I might add that they know I have a website that reviews merchants and this is the treatment I got. My review of their shop comes up on page #1 of google. Imagine the average customer?